Events

Rebecca Blakiston delivers the opening keynote for the Annual Meeting of the Upstate New York Ontario Chapter of the Medical Library Association (UNYOC/MLA). We do our best work when we understand the needs, behaviors, motivations, and challenges of our end users. Empathy is one of our greatest tools for doing this, and empathy is both …

Rebecca Blakiston, America Curl, and Lara Miller present as part of the University of Arizona's IT Summit. Website content is often hidden behind cumbersome menus. How can we better label, organize, and design navigation so users can find what they need? Learn two information architecture techniques for a better user experience: card sorts for creating …