Events

Rebecca delivers a design thinking workshop for staff of the Copley Library at the University of San Diego. Student success is critical to the mission of the university, but the …

Rebecca Blakiston presents online for ALA eLearning. Individuals visit our library websites for content, so it’s important to ensure our content is clear, concise, and created with our users’ needs …

Rebecca Blakiston presents for the CNI Spring 2020 Membership Meeting. User experience (UX) is a multidisciplinary venture that encompasses research, design, content, architecture, engineering, and systems. At the University of …

Rebecca presents virtually as part of the NISO Humanities Roundtable. We design systems so that students and scholars can discover and access content, yet how do we know we are …

Rebecca Blakiston presents online for ALA eLearning. Individuals visit our library websites for content, so it’s important to ensure our content is clear, concise, and created with our users’ needs …

Does your website have content that is complicated, outdated, or irrelevant? Content strategy provides us with a set of principles, tools, and processes to sustain useful, usable, and findable content. …

Rebecca presents online as part of the eduWeb Spring Innovation Showcase. Learn how to build community, leverage expertise, break down silos, and foster user-centered thinking and practices campus-wide. In many …

Do users struggle to understand content on your library website? People visit our websites to get answers to their questions, but are often overwhelmed with what they find. Fortunately, writing …

Do you want feedback from your patrons? From surveys and focus groups to journey mapping and usability testing, our users can tell us a lot about what's working well and …

Rebecca Blakiston presents as part of a panel, "The workflow librarian: Reaching library users where they are." How do libraries add value for patrons increasingly working outside library-preferred workflows (e.g. …