Rebecca presents for Florida Library Webinars. Free registration for Florida library staff only. Libraries are often strapped for resources, and are fortunate if they have anyone on staff dedicated to …

Rebecca presents at Designing for Digital. Libraries aren’t flush with resources, and UX research often falls to a small team, a team of one, or perhaps no one at all. …

Rebecca presents a workshop at Designing for Digital. Library websites tend to have a lot of content. Our homepages are often cluttered, and hidden in the depths of our websites …

Rebecca presents for Florida Library Webinars. Free to library workers in the state of Florida. Library websites tend to have a lot of content that’s hard to sustain. Oftentimes, they …

Rebecca Blakiston and Fan Huang present at Service Design in Government, a virtual conference out of Scotland for anyone involved in designing, delivering, and commissioning public services. Research Operations (ResOps) …

In-person workshop presented by Rebecca Blakiston and Bob Liu for UX@UA. Starting a UX project can be daunting—especially when you need buy-in from stakeholders with an ambitious wishlist. In this workshop, …

Are you looking for ways to assess and improve your library services, spaces, and websites? Have you ever considered visualizing your customers’ journey to uncover pain points and new opportunities? …

How can you ensure you are centering your users and their experiences in all of your data processes? In this session as part of Library Journal's Data Fluency Foundations online course, …