Events

Do you want feedback from your patrons? From surveys and focus groups to journey mapping and usability testing, our users can tell us a lot about what's working well and …

Rebecca Blakiston presents as part of a panel, "The workflow librarian: Reaching library users where they are." How do libraries add value for patrons increasingly working outside library-preferred workflows (e.g. …

Rebecca presents for UX Wellington. Constraints within the UX process can be a fairly common challenge. Different restrictions such as budget, time, tools, and access to users can lead to …

Rebecca Blakiston delivers a keynote talk for the sixth annual UXLibs conference. The conference theme is UX and organizational culture. We know that culture eats strategy for breakfast, and shifting …

Rebecca presents for Florida Library Webinars. Free registration for Florida library staff only. Libraries are often strapped for resources, and are fortunate if they have anyone on staff dedicated to …

Rebecca presents at Designing for Digital. Libraries aren’t flush with resources, and UX research often falls to a small team, a team of one, or perhaps no one at all. …

Rebecca presents a workshop at Designing for Digital. Library websites tend to have a lot of content. Our homepages are often cluttered, and hidden in the depths of our websites …

Rebecca presents for Florida Library Webinars. Free to library workers in the state of Florida. Library websites tend to have a lot of content that’s hard to sustain. Oftentimes, they …

Rebecca Blakiston and Fan Huang present at Service Design in Government, a virtual conference out of Scotland for anyone involved in designing, delivering, and commissioning public services. Research Operations (ResOps) …

In-person workshop presented by Rebecca Blakiston and Bob Liu for UX@UA. Starting a UX project can be daunting—especially when you need buy-in from stakeholders with an ambitious wishlist. In this workshop, …