Events

Does your website have content that is complicated, outdated, or irrelevant? Content strategy provides us with a set of principles, tools, and processes to sustain useful, usable, and findable content. …

Rebecca presents online as part of the eduWeb Spring Innovation Showcase. Learn how to build community, leverage expertise, break down silos, and foster user-centered thinking and practices campus-wide. In many …

Do users struggle to understand content on your library website? People visit our websites to get answers to their questions, but are often overwhelmed with what they find. Fortunately, writing …

Do you want feedback from your patrons? From surveys and focus groups to journey mapping and usability testing, our users can tell us a lot about what's working well and …

Rebecca Blakiston presents as part of a panel, "The workflow librarian: Reaching library users where they are." How do libraries add value for patrons increasingly working outside library-preferred workflows (e.g. …

Rebecca presents for UX Wellington. Constraints within the UX process can be a fairly common challenge. Different restrictions such as budget, time, tools, and access to users can lead to …

Rebecca Blakiston delivers a keynote talk for the sixth annual UXLibs conference. The conference theme is UX and organizational culture. We know that culture eats strategy for breakfast, and shifting …

Rebecca presents for Florida Library Webinars. Free registration for Florida library staff only. Libraries are often strapped for resources, and are fortunate if they have anyone on staff dedicated to …

Rebecca presents at Designing for Digital. Libraries aren’t flush with resources, and UX research often falls to a small team, a team of one, or perhaps no one at all. …

Rebecca presents a workshop at Designing for Digital. Library websites tend to have a lot of content. Our homepages are often cluttered, and hidden in the depths of our websites …