Events

Rebecca presents virtually as part of the NISO Humanities Roundtable. We design systems so that students and scholars can discover and access content, yet how do we know we are …

Rebecca Blakiston presents online for ALA eLearning. Individuals visit our library websites for content, so it’s important to ensure our content is clear, concise, and created with our users’ needs …

Does your website have content that is complicated, outdated, or irrelevant? Content strategy provides us with a set of principles, tools, and processes to sustain useful, usable, and findable content. …

Rebecca presents online as part of the eduWeb Spring Innovation Showcase. Learn how to build community, leverage expertise, break down silos, and foster user-centered thinking and practices campus-wide. In many …

Do users struggle to understand content on your library website? People visit our websites to get answers to their questions, but are often overwhelmed with what they find. Fortunately, writing …

Do you want feedback from your patrons? From surveys and focus groups to journey mapping and usability testing, our users can tell us a lot about what's working well and …

Rebecca Blakiston presents as part of a panel, "The workflow librarian: Reaching library users where they are." How do libraries add value for patrons increasingly working outside library-preferred workflows (e.g. …

Rebecca presents for UX Wellington. Constraints within the UX process can be a fairly common challenge. Different restrictions such as budget, time, tools, and access to users can lead to …

Rebecca Blakiston delivers a keynote talk for the sixth annual UXLibs conference. The conference theme is UX and organizational culture. We know that culture eats strategy for breakfast, and shifting …

Rebecca presents for Florida Library Webinars. Free registration for Florida library staff only. Libraries are often strapped for resources, and are fortunate if they have anyone on staff dedicated to …