Last month I gave two, two-hour online presentations for III’s Hot Topics series. The topic was user experience strategy.
Both sessions were recorded and are available for free (you just need to register and provide your email).
Watch session one, where I cover:
- The design thinking process
- User research methods for understanding
- Techniques for exploring ideas and solutions
- Examples of testing and iteration
- Design and content principles
Watch session two, where I cover:
- Recap of session one
- Case studies
- UX as a culture
- UX as a process
Hope you enjoy!