2 events found.
presentation
Enhancing Parks and Recreation Programs through Human-Centered Design
Parks and Recreation aims to create spaces, events, and services that positively impact the community. While we often collect feedback through surveys, there are many more ways we can enhance …
Service Design Methods: Improving the User Experience Across Touchpoints
OnlineHow do you know that your digital library services are meeting the needs and expectations of your customers? In this talk, provided free of charge for library workers in the …
Free