Rebecca presents for UX Wellington. Constraints within the UX process can be a fairly common challenge. Different restrictions such as budget, time, tools, and access to users can lead to new ways of producing lightweight yet impactful work. In this talk, Rebecca will share methods and experiments she has run at the University of Arizona.

Rebecca Blakiston presents as part of a panel, "The workflow librarian: Reaching library users where they are." How do libraries add value for patrons increasingly working outside library-preferred workflows (e.g. searching via Google Scholar), and accessing the library’s collection off-campus? This is a question of profound relevance to all library stakeholders – librarians, publishers, and

Do you want feedback from your patrons? From surveys and focus groups to journey mapping and usability testing, our users can tell us a lot about what's working well and how we can improve. In this presentation, learn a variety of methods and how they can be conducted safely at a distance, and what we