How can you ensure you are centering your users and their experiences in all of your data processes? In this session as part of Library Journal's Data Fluency Foundations online course, we will cover the foundations of user experience (UX) as it relates to collecting, analyzing, and engaging with data. You'll gain practical tips for designing …
Parks and Recreation aims to create spaces, events, and services that positively impact the community. While we often collect feedback through surveys, there are many more ways we can enhance the way we design programs and experiences to truly meet the needs of our visitors. This interactive session, led by Rebecca Blakiston, Senior Service Designer …