Rebecca Blakiston and Darcy Van Patten co-present a workshop as part of the University of Arizona's IT Summit. To develop the most relevant and impactful solutions, we need to understand our users and keep their goals, motivations, and challenges in mind. Join us for this user experience design jam, where you’ll rapidly tackle a design …

Rebecca Blakiston, Annie Downey, Elizabeth German, and Joe Marquez present a panel at Designing for Digital in Austin, TX. User-centered design and service design are more than just buzzwords in the library community. They are becoming common research methodologies for library design teams to take in understanding the user experience. This session will cover how to …

Rebecca Blakiston, Annissa Corsi, and Dawn Hunziker present as part of the Inclusive and Accessible Design Series. Accessibility of content is important and something to consider in the designing stages of your message. This matters whether you are creating content for a website, presentation, email message, course, or newsletter. In fact, this matters for any digital content you plan to create …

Rebecca Blakiston presents online for ALA eLearning. Individuals visit our library websites for content, so it’s important to ensure our content is clear, concise, and created with our users’ needs in mind. Our content should help users quickly and easily complete tasks and get the answers to their questions on the first try. You’ll learn how …

Rebecca Blakiston delivers the keynote presentation for the Michigan Academic Library Association (MiALA) Annual Conference in Saginaw, Michigan. Academic libraries are essential contributors to the higher education mission, supporting student success, faculty research productivity, and community engagement. And as the role of the academic library evolves, we are given countless opportunities to provide value through …

Rebecca Blakiston delivers the keynote presentation and facilitates a workshop at the Web Content for Everyone Symposium at Ferris State University. Free to register for the Ferris State community. Keynote: Designing Inclusive Web Content Our university websites are the primary way we deliver information to students, faculty, and staff. So it’s critical that people of …

Rebecca Blakiston delivers the opening keynote for the Annual Meeting of the Upstate New York Ontario Chapter of the Medical Library Association (UNYOC/MLA). We do our best work when we understand the needs, behaviors, motivations, and challenges of our end users. Empathy is one of our greatest tools for doing this, and empathy is both …

Rebecca Blakiston, America Curl, and Lara Miller present as part of the University of Arizona's IT Summit. Website content is often hidden behind cumbersome menus. How can we better label, organize, and design navigation so users can find what they need? Learn two information architecture techniques for a better user experience: card sorts for creating …

Rebecca Blakiston, Bob Liu, and Lara Miller present a workshop for staff at the University of Arizona. The everyday experience of students and faculty matters. It is critical to the university's long-term success. The field of user experience (UX) provides us with tools to build empathy, expand understanding, and recommend impactful solutions. In this hands-on …

Rebecca delivers a design thinking workshop for staff of the Copley Library at the University of San Diego. Student success is critical to the mission of the university, but the needs and expectations of our students are evolving rapidly. As a library, how might we empower all students to be successful in 2020 and beyond? …