Rebecca Blakiston presents online. In today’s competitive digital market, users demand a positive experience. Ensuring that library users have the best experience possible when using the library’s products is a process in which we’re all involved. That process starts with a strategy that includes an understanding of your users’ current experience, their behaviors, motivations and …

Rebecca Blakiston and Ann Shivers-McNair co-present at the edUi conference in Virginia. In higher education, forms are everywhere. Students use them to register for classes, staff use them to get technical help, and faculty use them to request classroom spaces and technology. But too often, we don’t give these forms the care and nurturing they …

Rebecca Blakiston, Annissa Corsi, and Dawn Hunziker present as part of the Inclusive and Accessible Design Series. Accessibility of content is important and something to consider in the designing stages of your message. This matters whether you are creating content for a website, presentation, email message, course, or newsletter. In fact, this matters for any digital content you plan to create …

Rebecca Blakiston and Gardie Lueders co-present as part of the AzLA Annual Conference. Libraries provide a lot of valuable services to graduate students, but how can we make these services more useful and impactful? Learn how the University of Arizona Libraries is studying the graduate student experience to better serve this user group. We will …

Rebecca Blakiston presents for 20 minutes as part of the University of Arizona's IT Summit. A well-designed user experience (UX) is a critical component to any digital product or service. UX is a broad-reaching concept and involves user research, usability testing, content strategy, information architecture, and more. UX@UA is an informal learning community created at …

Rebecca Blakiston and Darcy Van Patten co-present a workshop as part of the University of Arizona's IT Summit. To develop the most relevant and impactful solutions, we need to understand our users and keep their goals, motivations, and challenges in mind. Join us for this user experience design jam, where you’ll rapidly tackle a design …

Rebecca Blakiston, Annie Downey, Elizabeth German, and Joe Marquez present a panel at Designing for Digital in Austin, TX. User-centered design and service design are more than just buzzwords in the library community. They are becoming common research methodologies for library design teams to take in understanding the user experience. This session will cover how to …

Rebecca Blakiston, Annissa Corsi, and Dawn Hunziker present as part of the Inclusive and Accessible Design Series. Accessibility of content is important and something to consider in the designing stages of your message. This matters whether you are creating content for a website, presentation, email message, course, or newsletter. In fact, this matters for any digital content you plan to create …

Rebecca Blakiston presents online for ALA eLearning. Individuals visit our library websites for content, so it’s important to ensure our content is clear, concise, and created with our users’ needs in mind. Our content should help users quickly and easily complete tasks and get the answers to their questions on the first try. You’ll learn how …

Rebecca Blakiston delivers the keynote presentation for the Michigan Academic Library Association (MiALA) Annual Conference in Saginaw, Michigan. Academic libraries are essential contributors to the higher education mission, supporting student success, faculty research productivity, and community engagement. And as the role of the academic library evolves, we are given countless opportunities to provide value through …