Do’s and Don’ts from the User Perspective

Rebecca presents virtually as part of the NISO Humanities Roundtable.

We design systems so that students and scholars can discover and access content, yet how do we know we are meeting their needs and expectations? How do we know if our language and taxonomies are enhancing or hindering discovery? In this presentation, you will learn techniques for putting yourself in the mind of your users. You’ll learn what we should do more and what we should do less to better optimize the user experience.