Data Fluency Foundations: User Experience and Data

How can you ensure you are centering your users and their experiences in all of your data processes? In this session as part of Library Journal’s Data Fluency Foundations online course, we will cover the foundations of user experience (UX) as it relates to collecting, analyzing, and engaging with data. You’ll gain practical tips for designing effective surveys, as well as explore alternative methods for gathering both behavioral and attitudinal data. You’ll learn how data from user research can inform and enhance the design of products and services to truly meet users’ needs.