It was a privilege to present last week at Service Design in Government, an international community event for anyone involved in designing, delivering, and commissioning public services. I presented with my colleague, Fan Huang, and we discussed ResearchOps in the government sector. Here’s the video recording in Vimeo, or click the image below to watch. A PDF of the slide deck is also below.
Some of the resources mentioned:
- Nielsen Norman Group: ResearchOps 101
- A Framework for #WhatisResearchOps
- University of Arizona Libraries:
- Veteran’s Affairs