Articles
See my scholarly works in Google Scholar. A couple favorites:
- DesignOps in an Academic Library (2022)
- Developing a Content Strategy for an Academic Library Website (2013)
I also publish articles in Medium. Check out:
- What I’ve Learned as a UX Librarian (2022)
- User Research Can be Fast, Frequent, and Frugal: The Story of Tiny Café (2021)
- Helping our Future Selves with a UX Research Repository (2021)
Books
Usability Testing: A Practical Guide for Librarians (2014) is a step-by-step guide on how to conduct usability testing of your library’s website
Writing Effectively in Print and On the Web (2017) focuses on writing with clarity and crafting your message with your readers in mind.
