Advancing Student Success: a Design Thinking Workshop

Rebecca delivers a design thinking workshop for staff of the Copley Library at the University of San Diego.

Student success is critical to the mission of the university, but the needs and expectations of our students are evolving rapidly. As a library, how might we empower all students to be successful in 2020 and beyond? Using a design thinking framework, we will spend the afternoon tackling this question together by:

• building understanding through empathy exercises and personas
• generating ideas through ideation and affinity mapping
• visualizing solutions through prototyping