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Building UX Capacity Across Campus
March 16, 2021 @ 1:00 pm - 2:00 pm
$20Rebecca presents online as part of the eduWeb Spring Innovation Showcase.
Learn how to build community, leverage expertise, break down silos, and foster user-centered thinking and practices campus-wide.
In many higher ed institutions, user experience (UX) expertise is scarce and lives in pockets across campus, such as libraries, IT, and online learning, as well as academic departments such as information science, computer science, art and design, and business. At the University of Arizona, a community of practice called UX@UA emerged in 2017 to support cross-departmental learning and sharing of UX resources. In addition to monthly meetup events for sharing knowledge and networking, the group of over 750 students, faculty, and staff is building UX capacity across campus through a consulting service, a research participant pool, and a playbook of methods called The UX Cookbook.